1. Our Core Privacy Guarantee
At rummybests.com, we hold user privacy to strict standards. We understand the annoyance of spam calls and loan telemarketers. We guarantee that we do not sell, rent, trade, or distribute your phone number, banking information, or game history to third-party telemarketing companies or marketing brokers.
This policy details the exact information gathered when you visit this website or use the Rummy Best Android application, along with the protective measures we take.
2. Data We Collect & Why We Need It
We collect only the essential details needed to operate an authentic, secure real-money card platform:
- Mobile Phone Number: Used solely for one-time password (OTP) account authentication, password recovery, and transaction alert messages.
- Payout & Banking Details: When you request a withdrawal of ₹200 or more, your UPI ID or bank account number and IFSC code are transmitted securely to authorized Indian payment switches to transfer your winnings.
- Device & Network Identifiers: We collect your device model, operating system build, and IP address. This is required to enforce state geo-restrictions (excluding Assam, Odisha, Telangana, Andhra Pradesh, Nagaland, and Sikkim) and to prevent multi-account bot fraud.
- KYC Documents (When Applicable): In compliance with Indian financial laws, high-volume withdrawals may require Government ID (Aadhaar/PAN) verification to confirm player identity and process tax deductions.
3. How Your Information Is Used
Information gathered through the platform is used strictly for legitimate operational purposes:
- To verify that the account owner is at least 18 years of age.
- To confirm eligibility based on Indian state gaming legislation.
- To process deposits, account credits, and instant UPI/IMPS cashout transfers.
- To assist you through customer service tickets regarding gameplay or payment inquiries.
- To run anti-collusion algorithms and maintain fair tables for all participants.
4. Data Encryption & Storage Security
We deploy standard financial-grade protocols across all data storage and transmission channels:
- 256-Bit SSL/TLS Encryption: All communications between your mobile device and our backend servers are wrapped in modern TLS encryption to stop network interception.
- Tokenized Gateway Processing: We do not store raw debit card CVVs or net banking credentials on our local servers. Payments are handled through Reserve Bank of India (RBI) authorized payment aggregators.
- Strict Internal Access: Only authorized security and support personnel have access to operational transaction logs, strictly for resolving player tickets.
5. Cookies & Website Analytics
On rummybests.com, we use minimal session cookies to analyze website performance, track page load speeds, and verify APK download referrals. We do not use third-party behavioral advertising cookies or cross-site tracking scripts.
6. Account Deletion & Data Rights
You have full control over your personal data. At any time, you may:
- Review or request corrections to your registered profile information.
- Request permanent deactivation of your Rummy Best profile and deletion of non-statutory records by writing to our support team.
- Opt out of non-critical SMS or in-app promotional alerts directly in your profile settings.
Please note that transaction histories related to deposits, withdrawals, and tax deductions must be retained for statutory audit periods as mandated by Indian financial laws.
7. Contact Our Privacy Team
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our data safety desk:
Email: support@rummybests.com (Subject: Data Privacy Request)